Pricing

Yearly
Monthly

Price per user per month (excl. VAT)

Pro

4 $
  •  
  • Unlimited organizations
  • Unlimited projects
  • Unlimited attachments
  • Email Support
  • Professional-grade SLA (99.5%)
  • Email notifications
  • Slack notifications

Enterprise

Contact us

In addition to the Pro offer:

  • Optional setup consulting
  • Custom tags
  • Advanced user rights
  • Custom logo
  • Email & Chat Support
  • Enterprise-grade SLA (99.9%)

Organizations and projects

An organization is a group of projects which are based on the same workflow.

With Skriv, you can create as many organizations as you want, and create as many projects as you need.

Attachments

You can add as many file attachments as you want to your projects (the only limit is a maximum of 25 MB per file).

Support

Helpdesk is available on https://help.skriv.com. You will find there some documentation and you can ask questions by opening tickets.

Pro
The response time is 2 working days maximum.

Enterprise
Email support with within-day answer. Real-time support by chat.

SLA (Service Level Agreement)

The service availability can be seen on https://status.skriv.com.

Pro
Skriv promise an uptime of 99.5%.
This correspond to 3 hours of service outage per month maximum (excluding planned interventions).
If the service is unavailable for more than 3 hours in a month, you will get 1 free month of subscription.

Enterprise
The Enterprise plan offers an uptime of 99.9%.
This provides for a maximum of 45 minutes of service interruption per month (excluding planned interventions).
If the service is unavailable for more than 45 minutes in a calendar month, you will receive 1 month of free subscription. After 90 minutes of unavailability, you will receive a second month free.

Notifications

Some events are notified to the users (projects creation, assignment, update, etc.) by email. Also, you can configure your organizations to have events sent to a Slack channel.